Component | Known Issues | Defect ID |
Installation: Windows 64-bit Operating System - Oracle 10g Client Issue | After installing a 32-bit application on a Windows 64-bit OS, attempting to connect using an Oracle 10g Client could result in an error. The default install directory for 32-bit applications on a 64-bit OS includes parenthesis as shown in the following example: C:Program Files(x86)Quest Software According to Oracle Metalink, Doc ID 334528, there is a network issue for any application that is installed into a path with a parenthesis using the 10g client on Windows 64-bit. Workaround: RESOLUTION 1: Create a new folder that is not under the Program Files folder, such as C:Quest Software and install Toad under this new folder. The installation program allows you to change the default installation path. RESOLUTION 2: Upgrade to an Oracle Client 11g version. The following is an 11g Oracle Client download link that we recommend. Oracle Database 11g Release 1 Client (11.1.0.6.0) for Microsoft® Windows® win32_11gR1_client.zip (510,809,607 bytes) http://www.oracle.com/technology/software/products/database/oracle11g/111060_win32soft.html | N/A |
Installation: Performance issue related to digital signing | If the signed installer is located on a network share, the entire file needs to be transmitted (to the local machine) before installation can commence. This is because the entire file needs to be read in order to verify the digital signature. Workaround: If you plan to run the Dell Software Installer frequently, it is advised that you copy the installation bundle to a local hard drive. | N/A |
Installation: The format of the file 'ToadStudioAdapter30.dll' is invalid | The format of the file 'ToadStudioAdapter30.dll' is invalid. This is related to having previously installed a version of 'Toad Studio' that included an old version of QAIT. Workaround: Install the latest version of QAIT. Please contact Dell Software Support for information on where you can obtain the newer QAIT version. | N/A |
Installation: Notification of insufficient space | The Dell Software Installer provides a warning during installation if insufficient disk space exists for the installation.
| 58400 |
Dell Software Installer requirements | Administrator privileges. You must be logged in with administrator privileges to perform the installation. Tahoma font DVD-ROM drive (required for installation). Internet connection (required for downloading software). VGA monitor, 1024x768 resolution, small fonts. Printer (optional) for printing graphs and reports. Sound card and speakers (optional) for receiving audible alerts. Mouse (required to access all features.) |
Technical Support: Online Support |
Product Questions and Sales: (800) 306 - 9329 |
Email [email protected] |
Dell Inc. Attn: LEGAL Dept 5 Polaris Way Aliso Viejo, CA 92656 |